IT Support Specialist II Job - (troy, alabama)
Job Order:
:
Permanent Full Time Title:
IT Support Specialist II Category:
Information Technology City:
Troy, Alabama, United States
Job Description:
IT Support Specialist II CGI is seeking an IT Support Specialist II with 4
years of experience to support UAT executions in a lower environment.
Additional Responsibilities Include:
:
Track and appropriately escalate execution issues and report periodically to group charged with monitoring uptime and efficiency of application.
:
Support tasks to include alert monitoring for periodic jobs, opening trouble tickets, general escalation, client coordination, and vendor interactions.
:
Assist with planning and testing of application, configuration and database changes, and installation of upgrades and patches and update production support documentation.
:
Monitor Level 2 issues/tickets opened internally and by customers for application issues.
:
Schedule and monitor nightly jobs.
:
This position may require shift work.
Essential Skills Required:
:
Good communication skills both verbal and writing with the ability to discuss issues with users.
:
Experience in supporting all phases of SDLC :
Experience supporting applications in a UNIX environment :
Understanding of database concepts :
Knowledge of UNIX Shell and Korn scripting for automation of tasks.
:
Experience with Autosys job management for scheduling, monitoring, and reporting.
port Analyst No unsolicited agency referrals please.
Skills :
PL/SQL :
SDLC :
Unix Reference:
Source:
http:
//www.
tiptopjob.
com/jobs/28488347_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
:
Permanent Full Time Title:
IT Support Specialist II Category:
Information Technology City:
Troy, Alabama, United States
Job Description:
IT Support Specialist II CGI is seeking an IT Support Specialist II with 4
years of experience to support UAT executions in a lower environment.
Additional Responsibilities Include:
:
Track and appropriately escalate execution issues and report periodically to group charged with monitoring uptime and efficiency of application.
:
Support tasks to include alert monitoring for periodic jobs, opening trouble tickets, general escalation, client coordination, and vendor interactions.
:
Assist with planning and testing of application, configuration and database changes, and installation of upgrades and patches and update production support documentation.
:
Monitor Level 2 issues/tickets opened internally and by customers for application issues.
:
Schedule and monitor nightly jobs.
:
This position may require shift work.
Essential Skills Required:
:
Good communication skills both verbal and writing with the ability to discuss issues with users.
:
Experience in supporting all phases of SDLC :
Experience supporting applications in a UNIX environment :
Understanding of database concepts :
Knowledge of UNIX Shell and Korn scripting for automation of tasks.
:
Experience with Autosys job management for scheduling, monitoring, and reporting.
port Analyst No unsolicited agency referrals please.
Skills :
PL/SQL :
SDLC :
Unix Reference:
Source:
http:
//www.
tiptopjob.
com/jobs/28488347_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
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